How to Update Credit Card and Billing Info for Trend Micro Subscriptions

Keep your Trend Micro subscription active by ensuring that your credit card or payment details—including the expiry date, billing email address, and home address—are up to date. Follow these steps to update your information:

1. Log In to Your Trend Micro Account:
   Visit https://account.trendmicro.com/ and sign in with your email address and password.
2. Find Your Subscription:
   Under Licenses tab, look for your active subscription and click on the Manage Subscription button.

   

3. Go to Change Credit Card Details:
   Click Change Credit Card Details, then you will be redirected to a different page where you can update and change your billing information.
4. Complete the Information Required:
   Fill in the necessary details on the screen to update your credit card information and change your payment method, then click Update Billing Information button to finish.
   Once completed, you will see a confirmation message:
   "Successfully updated your account's billing information."
   NOTE: Please wait up to 48 hours for the new credit card details to be updated.

If you're using a mobile phone:

1. Visit https://account.trendmicro.com/ and sign in with your email address and password.
2. Tap ☰ in the upper-left corner,

   

   
   then select Licenses.

   

3. Under Licenses, look for your active subscription and tap on the Manage Subscription button.

   

4. Tap Change Credit Card Details, then you will be redirected to a different page where you can update and change your billing information.
5. Fill in the necessary details on the screen to update your credit card information and change your payment method, then tap Update Billing Information button to finish.
   Once completed, you will see a confirmation message:
   "Successfully updated your account's billing information."
   NOTE: Please wait up to 48 hours for the new credit card details to be updated.

Need Help with an Issue?

If you're having trouble updating your credit card information, don't hesitate to contact Trend Micro support for assistance.

See also

• Can't Find the Manage Subscription Button? Here's What to Do Next!
• Manage Subscription Button Not Working? Learn How to Fix It Now!
• Forgot Your Trend Micro Password? Follow These Steps to Recover It!
• Is Your Subscription on Auto-Renew? Know How to Check!
• Wondering About Payment Methods? See What Trend Micro Accepts!